Engage
Retriever Engage enables social media teams to manage messages and comments across all social media channels from one place.
Retriever is trusted by leading companies and organizations across the Nordic region
Social media channels included in our platform
Manage all your customer interactions on social media in one place
Retriever Engage is a social media management tool designed to help you manage customer dialogs more effectively and engage your audience. With Engage, you can see all your messages, comments and mentions from all your social channels in one place and respond directly through the tool.
Bring in an expert
Need help from an expert to answer a comment or question? Simply send an email directly through the platform.
The expert can view the specific question and all related comments without having to access the tool.
Keep track of all comments
Retriever Engage brings all your social media dialogs together in one place. Mark important messages for follow-up so nothing falls through the cracks.
Our checkbox feature ensures you don’t miss any of the comments or messages your customers send you.
Excellent customer support
We’re with you every step of the way – from introducing your team and getting you started to answering questions and guiding you through each update.
When new staff join the team, we provide introductions and help them get up to speed quickly.
Why choose Retriever Engage?
Retriever’s platform enables you to optimize your performance and collaboration in social media communication and marketing.
Save replies
Save answers to frequently asked questions.
Follow up
Mark important messages to follow up later.
Engage with followers
Reply and interact with all posts and comments.
Manage your page
Hide or remove comments from your social media page.
Search historical conversations
Search and find all social media conversations in your inbox.
Ask for help
Send questions to colleagues outside your team.
View conversation history
See the full history of conversations with customers and followers.
Filter messages
Focus on the messages you need to prioritize.
Add notes
Easier team collaboration with notes in messages
Track sentiment
Our sentiment measurement gives you an overview of your followers' reactions.
Tag messages
Get a complete overview by adding tags to messages.
Assign messages
Forward tasks and messages to your colleagues.
GUIDE
3 Major Benefits of Prioritizing Social Media Management
Working with social media management can be a big challenge, especially as the world becomes increasingly unpredictable. This guide gives you the tools to communicate the growing scope and value of social media for business today to internal stakeholders, no matter where or how you work.
Book a demo
Curious about how our social media management tool can help you achieve better results?
See also
Social media monitoring
Gain valuable insights about your social media messages, mentions and audiences.
Media analys & insight
Get a greater overview of the media landscape with our media analyses and advisors
International media monitoring
Benefit from our comprehensive news coverage with data from international media.
Contact us
Contact us to learn more about how our social media management tools can strengthen your team and your business.
